FAQ & info FAQ & answers Main questions ❯ I am an offeror ❯ I have a list ❯ I have a website ❯ I am a professional ❯ Main questions What is special about O-liste? 1) O-liste is totaly independant from any brand and strore: it is therefore the most total freedom for you. 2) The money comes directly to your bank account: no commission, no intermediary so you spend all the money wherever and whenever you want. 3) O-liste is the only website in the world designed to request services on your wishlist. In addition to gifts in euros, dollars etc., you can also create gifts in hours (eg baby-sitting hours), in units (eg loan requests, requests for small dishes to put in the freezer). Original, friendly and non-materialist! 4) Your list/site is not limited in time. So you can reuse it for a wedding, a second birth, a birthday, Christmas etc. How does it work? 1) Add gift to your list (from a catalog of ideas or you create a gift yourself)* 2) You share the link of your list/site with your family and friends. Eg. https://o-liste.net/john-and-mary 3) Your family and friends contribute (in 98% of cases: they transfer the amount on your bank account, otherwise the bring the gift in your own hand) 4) You spend the received money wherever and whenever you want. O-liste has not link with any shop??? Indeed! O-liste is totally independent of brands and stores. You are not limited in your choices to a catalog of products! This allows you to ask for something other than monetary gifts, namely: you can also ask for services (meals to thaw, hours of babysitting, help to renovate the room...) How can I be confident about the confidentiality of my personnal data? Both for a list and for a site, you have the possibility of being indexed by O-liste and/or by the search engines. O-liste doesn't earn any commission. Is it true? Of course ! In the settings of your list, you enter your own account number. After participation, the donor receives a confirmation e-mail with your banking information (which can also be found directly on your list) is sent to the donor. There is therefore no intermediary or commission. Warning: if you authorize payments via PayPal, PayPal commission fees apply (0.25 € + 3.4%). What payment methods does O-liste offer? Strictly speaking, O-liste does not offer means of payment. The list owners choose to communicate their bank details and/or offer payments via PayPal. Money does not pass through the O-liste accounts! Of course hand delivery is acceptable. Warning: if you authorize payments via PayPal, PayPal commission fees apply (0.25 € + 3.4%). I would like to test a list or site before ordering. Is it possible? Yes, of course! You can see some examples, try a list or try a site for free and without obligation to purchase. The only difference with an active list is that your list is limited to nine gifts and cannot be accessed by your friends and family. I have never had a website, is it easy to manage? An O-site is extremely easy to manage, O-liste handles all technical aspects. If you choose a site, you choose your options by clicking on buttons and you modify the texts as you wish. Are sites just simple blogs? It's more than just a blog! In addition to the photos, announcement, calendar etc. you have various tools accessible from the administration interface: management of announcements, thank you management, a carpooling tool exists also (practice for weddings) but it's up to you to see what you do with it! Do I have to choose a list or a site? It depends on your desires! A site obviously contains a list (although it is possible not to create a list on its site) but also benefits from the following advantages: a guestbook, a calendar, a carpool space, a management system to make -parts, the personalization of sent mails and a space photos that can be commented and many other things. These are options that are included by default in the site, but that you can disable. The easiest way is to compare for yourself: I am an offeror I can not find the list I would like to participate!? Go to the search page and enter a name. For example, if it's the marriage of Mary Kenny & Benjamin Smith, try a search only on Ben because the (future) married may not have indicated their full name... Also, it is possible that the people who created their list have preferred that their list does not appear in the search results, in this case you should have received the direct address (on the announcement for example), which looks like https://mary-and-ben.o-liste.net or http://o-liste.net/ben-and-mary. Can I receive an invoice after participating in a gift? Unfortunately, no. O-liste offers a platform for wishlists creation. The lists are managed bu the users. O-liste is not an intermediary for the transaction. O-liste does not collect anything on the transactions and is not aware when a transaction is made because it is done directly on the account of the beneficiaries. Therefore, O-liste can not provide proof of payment or invoice. However, you receive an email confirmation of (theoretical) participation in a gift. I made a mistake. How to cancel/modify my booking? Just after participating in a gift, you have the possibility to change your email address. Regarding the other parameters, it is better to contact the beneficiaries who have the possibility to modify or cancel your reservation in two clicks or click on the cancellation link found in the confirmation email. What payment methods does O-liste offer? Strictly speaking, O-liste does not offer means of payment. The list owners choose to communicate their bank details and/or offer payments via PayPal. Money does not pass through the O-liste accounts! Of course hand delivery is acceptable. Can I pay with Visa, CB or MasterCard? If, and only if, list owners propose to pay on their PayPal account, then yes you can pay on their account by credit card (it is not necessary to have a PayPal account to pay via PayPal). Donations and tax deductions Since its creation O-liste has set up a system allowing the owners of lists to request donations (for NGOs, associations ...) and since the beginning of 2016, when such a gift is created, it is no longer the bank account of (future) parents/married who is communicated, but the bank account of the chosen association. So you can easily get your tax deduction since you make the transfer directly to the account of the association (and the beneficiaries of the list are automatically informed that you made that choice). I have a list I have a technical problem, what can I do? Despite all our goodwill, a code error or a spelling error may subsist. Contact Us and we assure you a prompt and personalized response. Can I really put everything I want on my list? Yes, you can really put what you want, it is one of the strengths of O-list: the only limit is your imagination! Small gifts, huge gifts, services, a pot, gifts in hours, days, units ... You put what you want because your O-liste is independent, that is to say say that you are entering your own account number and that you are not linked to any store. How do I know who participates to my list? There are two ways you can track your gift participations: 1) When someone participates in a gift you receive a copy of the confirmation of participation which includes the name of the gift, the name of the donor and the amount of the participation. 2) From your list or your account, a button allows you to go directly to the history of the participations. Here is what it looks like: Gift history How to create a "Donation for an association" gift? You create your gift like the others, but with regards to the label "Associated account", you check "Other account" and you specify the banking information for this gift. So, when someone participate to your list, he received the banking information related to the association and you will be notified of its intention to make a transfer to a third party account (you will receive a copy of the email, and the participation is recorded and accessible in your history of participations). Are donors obliged to pay the money into our bank account or can they deliver the gift personnaly? When you create a gift, you can specify whether you only accept bank transfers (eg if you already bought the gift) or if you allow your relatives to deliver it personally. The available options (transfer to the bank account or personnal delivery) appear clearly when they participate in the gift. I have a website I have a technical problem, what can I do? Despite all our goodwill, a code error or a spelling mistake may subside. Contact Us and we assure you a prompt, personalized and honnest response. Can I really put everything I want on my list? Yes, you can really put what you want, it's one of our particularities: the only limit is your imagination ! From small gifts, to huge gifts, but also services, money pots, gifts in hours, days, units... You put what you want because your O-liste is independent of any stores and marks. I would like to add more tabs options, how to do? Contact us and depending on the degree of interest and the working time required, we will give you a quotation or we will do the work for free. I am a professional How can my products be included in your catalog? O-liste does not have a unique and limited catalog since it is a system of free lists. Partners can however create a catalog that O-liste clients can easily access to add your products to their list. To become a partner, you must first apply for a life partnership this form . What are the benefits of being a partner? They are multiple! 1) You appear in our partners page. 2) A link to the partner page is in each email sent. 3) Your activity is locatable life plan google map . 4) You will appear in the news the month following the validation of the partnership. 5) We gladly participate in contests (eg facebook) in collaboration with you and for which we offer lists. 6) You can create a catalog from which O-liste customers can add a product to their wish list in one click. 7) It's free. Company Information O-liste is a product of the Lyngua company located Rue Henri Maus, 66 4000 Liege Belgium VAT number: BE 0564.779.728 ➤